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Step 1. Accessing the NDIS

If you're new to the NDIS, understanding your eligibility and how to apply is the first step.

Your NDIS journey starts here

The National Disability Insurance Scheme (NDIS) is Australia's national funding program for people with a permanent and significant disability. If you're new to the NDIS, understanding your eligibility and how to apply is the first step. We're here to make that process straightforward.

The NDIS is managed by the National Disability Insurance Agency (NDIA) and is available across all of Australia.

Who is eligible for the NDIS?

  • Age requirement

    You must be under 65 years old when you first apply for the NDIS. There is no minimum age, children from birth can access early childhood supports.

  • Residency requirement

    You must be an Australian citizen, permanent resident, or hold a Protected Special Category Visa and live in Australia.

  • Disability requirement

    You must have a permanent disability that significantly affects your ability to participate in everyday activities, caused by an impairment that is likely to be permanent.

How to apply for the NDIS

Accessing the NDIS happens in stages. Here's what the journey typically looks like from first contact to receiving funded support.

Step 1: Submit an Access Request

Contact the NDIA by calling 1800 800 110 or visiting myplace.gov.au to begin your Access Request. You can also ask a Local Area Coordinator (LAC) to help you get started.

Step 2: Gather supporting evidence

Collect reports and assessments from your treating health professionals, such as your GP, occupational therapist, or psychologist, that describe your disability and its impact on your daily life.

Step 3: Wait for your decision

Once you have access to the NDIS, our team is ready to help you prepare for your planning meeting and choose the right supports for your goals.

Step 4: Connect with Y Inclusion

Once you have access to the NDIS, our team is ready to help you prepare for your planning meeting and choose the right supports for your goals.

What can NDIS funding cover?

NDIS funding is divided into support categories. Each category covers different types of support. Your plan will show which categories you have funding in and how much. The Y provides services across these key categories:

In home support

Assistance with Daily Life

Supports to help with daily personal activities, personal care, domestic assistance, meal prep and life skills at home.

Explore 1:1 Home support
One-on-one community support

Assistance with Social & Community Participation

Supports to help you participate in community, social and recreational activities with others.

Explore 1:1 Community support
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Support Coordination

Assistance to understand and use your NDIS plan — connecting with providers, setting up supports and building your capacity to manage them.

Y Support Coordination
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Increased Social & Community Participation

Group-based programs and activities to build skills, confidence and community connection in a supported environment.

See our group programs
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Short Term Accommodation (STA)

Funded stays away from home, respite camps, overnight accommodation and supported short breaks for participants and carers.

Y Respite Camps

What is STA and how much can I access?

Short Term Accommodation (STA) covers the cost of staying away from home in a supported environment, including respite camps, overnight accommodation and short breaks. It covers the participant's accommodation, personal supports, food and activities during the stay.

STA funding is included in your NDIS plan if it's identified as a reasonable and necessary support. The amount varies based on your individual support needs - typically expressed as 28 days or nights per year. You can use it flexibly: a few nights at a time, a full week at camp, or spread across the year.

How The Y can help

  • 1:1 Home Support

    Personalised support in your home, from daily living skills to household tasks and personal care.

    Learn more
  • 1:1 Community Support

    Get out, get involved, and stay connected with a dedicated support worker by your side.

    Learn more
  • Respite Camps

    Unforgettable all-abilities camp experiences across Victoria, adventure, fun, and new friendships.

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  • Social Group Programs

    Weekly and monthly groups, sports, WRAP, something for everyone.

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  • Support Coordination

    Expert support coordinators to help you get the most from your plan and connect with providers.

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  • Holiday Programs

    WhiSKHA Days holiday program, action-packed, inclusive days during school holidays.

    Learn more