Disability Support Coordination

What We Do

We provide Disability Support Coordination services to support you in finding the right providers with the right services to meet your personal needs. We help you put your disability plan into action. We can help you coordinate funded and mainstream supports to ensure you receive the right services.

Make progress with your goals and aspirations
Explore your options for different service providers
Manage life stages, transitions and supports
Develop resilience in your network and community.

Our Support Coordination service aims to improve your ability to self-manage your support.

Plan Navigation
We help you understand exactly what your NDIS plan covers and how to use it effectively.
Provider Matching
We identify and connect you with the right service providers for your goals and location.
Goal Setting
We work with you to set realistic, meaningful goals and track progress over time.

Plan Reviews & Transitions
We help you prepare for plan reviews and support transitions between life stages.
Government Liaison
We communicate with the NDIA and other agencies on your behalf when needed.
Building Independence
Our goal is to improve your ability to self-manage your supports over time.

Is this right for you?

NDIS participants
You have an active NDIS plan with Support Coordination funding and want help putting it into action.
Families and carers
You're supporting someone with disability and need help navigating services, providers and transitions.
Across Victoria
We provide support coordination across Melbourne Metro North, West, Mitchell Shire and regional Victoria.

How we can support you

Identify services that meet your needs.
Coordinate your choice of service providers and supports.
Find specialised support coordination.
Liaise with government agencies.
Obtain quotes for services.
Link you to work or other community activities.
Coordinate health and medical specialists.
Resolve points of crisis and manage transitions.
Implement and monitor your disability support plan.
Redevelop your goals before a plan review.

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Program goals

Able to fully or partially self-manage your disability support package.
Able to use the NDIS Participant Portal (myplace).
Able to coordinate multiple supports and services.
Able to implement disability support plans.
Creation of a network of support.
Exercise choice and control.
Strengthen of the capacity of informal support networks.
Gain greater opportunities to explore and connect with the community and alternative support options.
Increase capacity to manage or direct supports.
Assist with coordinating or managing life stages, transition and supports.
Increase local knowledge.
Maximise value for money from your supports.

Conflict of Interest Policy

The Y confirms that there is no conflict of interest in being a coordinator of supports and a service delivery provider. Our objective is to maximise the level of choice and control you have in managing your own plan.

Read our Conflict of Interest Policy